Frequently asked questions
1. Placing an order
If you want to order the product from us, contact our sales team by phone +44 (0) 78 3876 0928 or use one of the following ways:
- Request a callback from us
- Fill out the feedback form
- Contact us on e-mail: info@b-reef.co.uk
2. Payment
B-REEF accepts payment by bank transfer, based on the invoice issued.
Payment order:
- If the attraction is available - prepayment is 100% and the shipment of the product is made only after the receipt of funds to our current account.
- If the attraction is necessary to be made - the prepayment is 50% of its value. The remaining 50% should be paid after the attraction and its components would be produced - before the shipment of the product by the transport company to the customer's address.
- For regular customers and wholesale buyers, individual payment terms are possible.
3. Delivery
The transport company is selected individually, depending on the buyer's address and wishes.
Delivery is carried out in Birmingham, Cambridge, Leeds, Liverpool, London, Manchester, Nottingham, Newcastle upon Tyne, Oxford, Sheffield, Aberdeen, Edinburgh, Glasgow, Cardiff, Belfast and throughout the UK.
4. Is international delivery possible?
Yes, we ship our products to other countries.
5. Processing lead time
Our aim is to fulfill your order in 1-2 weeks, however longer time might be required.
For getting more information about buying inflatable rides, we ask you to review our full Terms and Conditions. Thank you.
